TERMS AND CONDITIONS
1. Information about us
The Site is owned and operated by Aventis Pharma Limited, trading as Sanofi, a UK affiliate of Sanofi, S.A. ("Sanofi UK").
Aventis Pharma Limited is incorporated in England and Wales with company registration number 01535640. Its registered and trading address is One Onslow Street, Guildford, Surrey GU1 4YS.
If you have any concerns about the Site please contact the Site Editor at the above trading address.
2. Intended audience and content
This Site is intended for residents of the United Kingdom only.
The format and presentation of any text, images, visuals or other material published on the Site, including trademarks, logos and domain names, are protected by applicable laws and are owned by or licensed to Sanofi S.A. or its affiliates ("Sanofi Group"). All such rights are reserved.
No material or extract from the Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any way, without Sanofi Group's prior written consent, except for non-commercial or personal use (including financial or media reporting purposes), on condition that all intellectual property rights and all other property rights are respected.
The following copyright notice shall appear on all copies of the whole or part of the content of the Site:
All copies of text, images, visuals or other material published on the Site, whether constituting the site or being included within it, must not be distorted, modified or altered in any way whatsoever. Sanofi Group reserves the right to take legal action against any infringement of its intellectual property rights.
3. Nature of information
Information, including, in particular, financial information, provided on the Site shall not be considered as an invitation to invest and shall not be interpreted as canvassing or public offering, and does not constitute an offer to subscribe, purchase, or deal in Sanofi Group shares or any other securities issued by Sanofi Group. Financial information posted on the Site is regularly updated (if financial information is provided on-line).
Expert opinions concerning subject areas related to the content of the Site and extracts from press articles may be posted on the Site. Such information represents only the opinions of the respective expert consulted or the publication, and is not necessarily the opinion of the Sanofi Group. Any such experts are not employees of the Sanofi Group and do not receive any emoluments in exchange for Sanofi using their opinion. Sanofi is not responsible for the accuracy or completeness of any such information and opinions. Experts’ opinions reflect their own personal views and should never be interpreted as being the opinion or responsibility of the Sanofi Group.
4. Medical advice
The Site may also contain information relating to health, fitness, medicinal products and medical treatment. This is for information purposes only and is not meant to be a substitute for the advice provided by your own doctor, pharmacist or healthcare professional. You should not use the information contained herein for diagnosing any illness or physical problem or in order to prescribe or use any medication presented on the Site. You should always consult your own doctor, pharmacist or healthcare professional. Sanofi UK disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed by its content.
It is your responsibility to confirm with your doctor or healthcare professional the suitability and relevance of any information that you access online.
5. Links to other sites
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Sanofi UK has no control over the contents of these sites or resources, and accepts no liability or responsibility for them or for any loss or damage that may arise from your use of them. The existence of a link between the Site and any third party site or resource in no way implies that Sanofi UK in any way approves of the content of these sites or resources, or, any use to which such content may be put.
Third party sites may contain hyperlinks leading to the Site. Such hyperlinks must not be installed without express prior consent from Sanofi UK who reserve the right to withdraw linking permission without notice. Hyperlinks must not be established in such a way as to suggest any form of association, approval or endorsement on the part of Sanofi UK where none exists. Sanofi UK is in no way responsible for the unavailability of such external sites and Sanofi does not review, control, approve, nor is it responsible for any content, advertising, products or other materials available on or accessible via those sites.
6. Personal information and other information
In accordance with Sanofi Group policy, Sanofi UK will not divulge to any third party personal information concerning you which you may communicate to Sanofi UK via electronic mail or by using the Site. This information will be used for the sole purpose of replying to you in the most efficient way possible.
In accordance with the Data Protection Act 1998 in the United Kingdom, and the European Communities (Data Protection) Regulations 2001 in the Republic of Ireland, you have a right to access, rectify and object to the processing of personal data concerning you. To do so, request as follows:
By post to:
The Data Controller
Aventis Pharma Limited trading as Sanofi
One Onslow Street
Surrey, GU1 4YS
The Site is not designed to receive confidential information. By using the Site, you agree that all information which you communicate to Sanofi UK on or via the Site in any form, including, but not limited to, documents, data, graphics, questions, suggestions, concepts, comments or remarks, with the exception of the personal information outlined above, is deemed not to be confidential. By communicating such information to Sanofi UK you grant Sanofi UK the right to store, use, reproduce, modify, publish or transmit this information with a view to dealing with your request.
7. Limitations of liability
Nothing in these terms or conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
Sanofi UK makes every effort to ensure that the information made available on the Site is accurate and up to date and reserves the right to change the content at any time without prior notice. Nonetheless, Sanofi UK does not provide any guarantee or warranty as to the accuracy, precision or comprehensiveness of such information, nor does it guarantee or warrant that the information is up to date.
With the exception of direct damage resulting from wilful misconduct or gross negligence by Sanofi UK, Sanofi UK is not liable for:
any imprecision, inaccuracy or omission in the information made available on the Site;
any damage resulting from fraudulent intrusion by a third party leading to the modification of the information or materials made available on the Site; and
direct, indirect or consequential loss or damage incurred in connection with the Site (including, but not limited to, any loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill or wasted management or office time), irrespective of whether Sanofi UK was aware of the possibility of such loss or damage, and whether as a result of:
(i) access or inability to access the Site;
(ii) use of, or inability to use, the Site, including any damage caused by a distributed denial of service attack, viruses or other technologically harmful material which may have infected your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it; and/or
(iii) use of or reliance on any information provided directly or indirectly by the Site.
The information and materials made available on the Site are provided for information purposes only, without any kind of warranty, whether express or implied.
8. Availability of the web site
using the Site you acknowledge that:
(i) Sanofi UK cannot guarantee that the Site will be provided free of defects;
(ii) the Site, or any content on it, may be temporarily unavailable at certain times; and
(iii) the operation of the Site may be adversely affected by events outside the control Sanofi UK, for example, transmission and telecommunication links between Sanofi UK and you and between Sanofi UK and other systems and networks.
Sanofi UK and/or its suppliers may, at any time, temporarily or permanently, modify or interrupt all or part of the Site in order to perform maintenance work and/or make improvements and/or changes to the Site.
Sanofi UK is not liable for any modification to or suspension or interruption of the Site.
9. Viruses, hacking and other offences
Sanofi UK does not guarantee that the Site will be secure or free from bugs or viruses.
It is your responsibility to take the necessary precautions to prevent your computer system or other products being damaged by denial of service attacks, viruses or other technologically harmful material or by fraudulent intrusion by a third party.
You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial of service attack or a distributed denial of service attacks.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them if known. In the event of such a breach, your right to use the Site will cease immediately.
10. Information on products
The information made available on the Site may contain direct or indirect references to products, programmes and services of Sanofi UK or the Sanofi Group which are not available in certain countries or regions, or which may be offered under a different name, and which may be subject to different regulations and conditions of use according to the country. Such references do not imply any intention on the part of the Sanofi UK or the Sanofi Group to sell these products, programmes or services in your country. Please consult the local Sanofi subsidiary or your Sanofi commercial partner for any information concerning the products, programmes and services which are available in your region / country.
11. Applicable law and jurisdiction
These terms and conditions, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or their subject matter or formation.
12. Contact us
12.1 Publisher of the Site:
Aventis Pharma Limited trading as Sanofi
Sanofi is a limited company registered in England and Wales under company registration number 01535640
Registered office address:
One Onslow Street Guildford Surrey GU1 4YS
Tel: 01483 505 515
12.2 Head of publication:
Public Affairs Manager
Aventis Pharma Limited trading as Sanofi
One Onslow Street Guildford Surrey GU1 4YS
12.3 Site hosting:
1, Microsoft Way
98052 – Redmond, Washington, USA
Aventis Pharma Limited, trading as Sanofi, a UK affiliate of Sanofi, S.A. ("") is committed to protecting and respecting your privacy.
For the purposes of the Data Protection Act 1998 (" trading as Sanofi of 1 Onslow Street, Guildford, Surrey, GU1 4YS."), the data controller is
1. Personal data collected by Sanofi
When you visit this Sanofi website, Sanofi may collect the following data about you:
– You may give Sanofi information by filling in forms on the Site or by corresponding with Sanofi by phone, email or otherwise. This includes, for example, information you provide when you register to use any of the features of the Site, subscribe to any of Sanofi’s services, or report adverse events. This information may include, for example, your name, address, e-mail address, and phone number.
– When you visit the Site, Sanofi may automatically collect the following information:
- technical information, including Internet Protocol ("IP") address, your log-in information, browser type and version, plug-ins, time zone setting, and operating system; and
- information about your visit, including the pages you access before, during and after your visit to the Site (including dates and time), your activities on the Site, page response times, length of visit to certain pages, and page interaction information.
2. Cookies policy
2.1 Cookies – what are they?
A "cookie" is a small text file that’s stored on your computer, tablet or phone when you visit a website. A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are called persistent cookies and they enable us to remember things about you as a returning visitor.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
2.2 What to do if you don’t want cookies to be set
Some people find the idea of a website storing information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without them knowing. For example, you may not want to see advertising that has been targeted to your interests. If you prefer, it is possible to block cookies, by changing a setting within your browser that allows you to refuse the setting of all or some cookies, or to delete cookies that have already been set. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.
On this Site, session and persistent cookies are used. The cookies on this Site are used to track visitor behaviour, and this data is used to try and understand what people do and don't like about the Site so it can be improved. This practice is known as “website analytics”. Since Google started providing its own analytics technology free of charge to website owners, almost all websites use some form of it - although there are also paid for services available to rival Google's.
Analytics cookies are probably the most common form of cookies in use today.
2.4 Cookies we use
These cookies help to improve the performance of the Site, providing a better user experience.
|These cookies are used to collect information about how visitors use the Site and highlight issues that may arise from people browsing the Site. These cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting the Site.|
|This cookie is used to identify repeated visits from a single user. This cookie expires one year after the visitor's final page view.|
|ASP.NET_SessionId||This cookie is used to track what a visitor does whilst on the website. Expires once the visitor exits the website.|
|HCPInterstitial||This cookie is used to remember a visitor's choice when asked if they are a healthcare professional. This cookie will last for one session only.|
3. How Sanofi uses this information
Sanofi uses information held about you in the following ways:
– Sanofi may use this information to:
- Forward your requests to the relevant team within Sanofi;
- Notify you about changes to Sanofi’s services; and
- Provide access to Sanofi’s applications and services.
– Sanofi may use this information to:
- Customise, measure and improve the content and layout of Sanofi’s websites and applications;
- Administer Sanofi’s websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and
- Help keep Sanofi’s websites safe and secure. This may include, for example using, an IP address in order to identify a user when Sanofi feels that it is necessary in order to protect Sanofi’s services, a Sanofi website, other users, or to enforce compliance with the Sanofi websites’ terms and conditions of use.
4. How Sanofi shares your personal data
Sanofi will not sell or rent your personal data to any third parties.
Sanofi may share your personal data with any member of the Sanofi Group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
Sanofi may combine your personal data with information Sanofi collects from its partners and use it to improve and personalise Sanofi applications, systems or services.
Sanofi will not disclose your personal data to anyone, except with your express permission or in certain special circumstances. For example, these special circumstances may include the following:
If Sanofi is under a duty to disclose or share your personal data in order to comply with any legal obligation, regulatory or safety audit by the relevant authorities, or in order enforce or apply Sanofi’s and other agreements; or to protect the rights, property or safety of Sanofi, its customers, or other third parties.
5. Where Sanofi stores your personal data
6. Your rights and access to information
While most of the personal data Sanofi collect and process about you will be directly visible to yourself, you have the right to access personal data Sanofi holds about you, and to amend or delete inaccuracies in such data, except in cases where Sanofi is obliged to keep your personal data for legal purposes. If you wish to access, amend or delete your personal data, please submit your request to the contact details below.
The Site may, from time to time, contain links to and from the websites of Sanofi partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Sanofi does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. Contact Sanofi